Admission Requirements

Students must meet formal standards that measure their satisfactory progress toward graduation as well as pace of course completion in the specified time frame. The policy is consistently applied to all students and complies with the guidelines established by the school’s accrediting/state agencies and the federal regulations established by the US Department of Education, the student is required to:

• Maintain a term and cumulative course minimum average of 2.0 (C Grade or 70%, or greater)
• Receive no more than one “D” or “F” grade in any term, and no more than two “D” or “F” grades throughout the entire program, not including Anatomy & Physiology and Introduction to Massage
• Must successfully earn 67% of the hours attempted each term in order to complete the program in the maximum timeframe.
• Must receive a final grade of C (70% or 2.0) or greater in order successfully earn credit for the course hours, must achieve a final CPA of 2.0 (C grade or 70%) or greater in each course, in order to have academic standards eligible for graduation.
• Complete the entire program within 1.5 times the normal duration of the program. For a full-time student, that is 6 terms (4 x 1.5), and for a part-time student, that is 12 terms (8 x 1.5). For students switching enrollment status between full-time and part-time, the longer program limits will apply.
• Academic progress is measured each term (or in three month increments).
• Failure to meet the minimum passing grade requirements will result in an “F” grade for the course. The student must retake the course at an additional cost (no aid or loans apply) and meet or exceed the minimum-passing grade to successfully earn credit for the course hours. Both attempts will count as hours/courses attempted in determining the maximum timeframe to complete the program.
• If a student repeats a course, the higher final grade will be used in the final Core Point Average (C.P.A).
• Courses with a final grade of D, F, I, or W are attempted but not successfully earned, and will be counted in determining the maximum timeframe to complete the program.

In the event the student fails to maintain satisfactory progress, NYIM will review the student’s academic records to determine if the student is capable of benefiting from continued enrollment. The student will be placed on Academic Probation.

The student must be making satisfactory academic progress in order to be eligible for financial aid. If the student loses eligibility for financial aid due to not maintaining satisfactory academic progress, the student will not regain eligibility to receive financial aid until the student establishes that he or she is once again making satisfactory academic progress.

NYIM’s grievance/complaint procedure consists of a student, staff or faculty member submitting a letter of grievance form within seven (7) days of occurrence and handing it to the direct supervisor, unless that supervisor is involved in the grievance. In that case, that department head or the head of another department will handle the grievance. The handling supervisor must notify the other department heads of the grievance and call a meeting within seven (7) days of the grievance filing. Departments are: faculty, education, and administration. In the hearing, three (3) department heads will be present and in certain cases, a staff member, a faculty member, or the student’s peers will be asked to join in. During this meeting, the grievance will be reviewed and all sides of the story will be heard. Any evidence will be presented at this time. The grievance committee will have seven (7) days to deliberate and answer the complaint. No more than twenty-one (21) days shall pass from incident start to finish. Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:

Accrediting Commission of Career Schools & Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA 22201
(703) 247-4212

Professional Discipline Complaint Form (  29 KB)
You or your establishment may print this form and mail it to the OPD office closest to where the incident took place or fax it to: 212-951-6420. For information on filing a complaint call 1-800-442-8106 or email conduct@nysed.gov. Please note, complaints must be submitted in writing and cannot be filed by phone. See instructions below. You may also wish to see a description of New York’s professional discipline system.

To complain about service or treatment by a professional licensed to practice by the State of New York, or about illegal practice of a profession by an unlicensed person, complete the COMPLAINT form above and send it to the Office of Professional Discipline. Please note that we do not have authority to investigate fees you believe are too high or to intervene in fee disputes. However, we can investigate complaints involving fraudulent billing.

Type or print clearly in black ink. Describe your complaint as completely as you can. If you do not have a daytime telephone number, it is helpful if you can provide a number where a message can be left for you during the day. If you have any papers which may support your complaint, such as bills or correspondence, please attach copies. Do not send originals. If you have physical evidence, such as incorrectly dispensed medications, it is important for you to retain that evidence in its original condition.

Be sure to sign and date your complaint. Send it to one of the regional offices of the Office of Professional Discipline. When your complaint is received, it will be assigned to an investigator who will contact you in writing or by telephone. You will have an opportunity to explain your complaint in more detail. If we do not have the authority to investigate your complaint, we will refer it to the appropriate agency.

Also, complete the AUTHORIZATION form above by entering your name and the name of the practitioner and/or hospital in the appropriate spaces. The Authorization directs the professional, hospital, or other facility to release information about your treatment or the services rendered to you. Sign and date the Authorization, and have it signed and dated by a witness. A witness can be any person 18 years old or older. The Authorization does not have to be notarized. A completed Authorization helps us investigate your complaint in a timely manner. If you do not want to complete the Authorization, you may leave it blank. However, leaving the Authorization blank may delay the investigation.

IMPORTANT! Complaints against physicians (general practitioners, internists, cardiologists, gynecologists, pediatricians, urologists, psychiatrists, surgeons, radiologists, oncologists, anesthesiologists, ophthalmologists, orthopedists, and others), physician assistants and specialist assistants should be sent to New York State Department of Health, Office of Professional Medical Conduct External Link Icon, Riverview Center, 150 Broadway, Suite 355, Albany, NY 12204-2719. You may call that office at 1-800-663-6114 (Monday through Friday 9:00 am to 5:00 pm eastern) or e-mail the office at opmc@health.ny.gov. All other complaints should be sent to one of OPD’s offices. Sending the complaint to the wrong agency will delay the investigation.